Frequently Asked Questions
Everything you need to know about your SŚAINT experience.
Are SŚAINT products cruelty-free and vegan?
Yes, we are committed to ethical beauty. All SŚAINT products are 100% vegan and never tested on animals.
How long will my order take to arrive?
Standard shipping typically takes 3-5 business days. Express shipping options are available at checkout for faster delivery.
What is your return policy?
We offer a 30-day return policy for unopened and unused products in their original packaging. Please contact our support team to initiate a return.
Do you ship internationally?
Yes, SŚAINT ships to most countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.
Are your fragrances suitable for sensitive skin?
Our formulations use high-quality ingredients designed to be gentle; however, we recommend performing a patch test on a small area of skin before full application.
Can I change or cancel my order after it has been placed?
Orders are processed quickly, but if you contact us within one hour of placement, we will do our best to accommodate your request.